AGSC/STARS
APPEALS PROCESSApproved 11/19/1999
Overview
It is the expectation of the Articulation and General Studies Committee (AGSC) that questions/issues pertaining to student transfer of academic credit will be resolved by the institutional contact person who was appointed by his/her President or Chancellor to manage transfer credit matters. The Committee is confident that the institutional contact person has sufficient knowledge to resolve the questions (without further attention at another level of review) with respect to curriculum areas I-V, as well as AGSC policies and procedures. If however, a student feels that further review is necessary the following appeal procedures should be followed in strict keeping with deadlines herein noted.
Appeals Procedures
1 The student may appeal in writing the decision of the institutional contact person to the receiving institution's Chief Academic Officer (CAO). If the CAO is also the institutional contact person, the appeal ends. The student should obtain the name and address of the school's CAO (or designee) as soon as possible and schedule an appointment with him/her within fourteen (14) days of the last meeting with the institutional contact person. If the student has difficulty making an appointment with the CAO (or designee), the student should make this known to the institutional contact person as soon as possible, but definitely within the 14-day time frame. With respect to resolving the appeal the CAO may seek guidance from the STARS office.
2. The decision of the CAO should be the final resolution of the question/issue pertaining to the student transfer academic credit. However, if the student feels that the CAO's decision is factually wrong, he/she may appeal in writing to the chairperson of the Articulation and General Studies Committee who will bring the appeal to the attention of an appeal subcommittee comprised of the chair and vice chair of the AGSC plus one appointee from the AGSC agreed upon by the chair and vice chair . This written appeal must be sent to the chair within seven (7) days of the CAO's decision. The decision of the AGSC is final.
3. Throughout the appeals process, the student may receive help in getting names and addresses. This help should be conducted through the receiving school's institutional contact person. However, the responsibility for adhering to deadlines and following up on appeal appointments and procedures rests solely with the student appellant.
4. All decisions made during the appeals process should be forwarded as soon as possible but no later than seven (7) calendar days to the STARS office.
Draft Revisions: August 25, 1999 September 9, 1999 September 10, 1999 November 15, 1999
